2023
POS
From dine-in to delivery and more, FASTFOOD POS is your one-stop solution to handling every sale with precision.
Project agenda
Vision
From dine-in to delivery and more, Otter POS is your one-stop solution to handling every sale with precision.
Pipeline
Explain how we’ll structure the collaboration, which stages we’ll go through, and why.
Timeline
12 weeks to complete the project, including research, design, and testing.
Project-specific plan
I present the concrete plan for this project and we discuss it together.
Approach
My approach focused on cognitive load reduction, trust signaling, and modular task grouping. The result: a +38pp increase in KYC completion rate.
Solution
Our approach focuses on reducing cognitive strain, building user confidence, and structuring tasks into digestible segments. This method resulted in an impressive 38 percentage point increase in the KYC completion rate.

Increases KYC completion ny 80%

Easier access to necessary info.

Expanded service module

Live process tracking
User test results
87%
Satisfied response







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